Legal
Cookie Policy
Understanding how we use cookies and tracking technologies.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. Our website also saves a few small items in your browser's local or session storage, which works in a similar way. This policy covers both.
2. Why We Use Cookies
We use cookies and browser storage for these purposes:
- Strictly necessary: To keep Cyepro staff signed in to our admin area
- Functional: To remember your choices on our website, such as your cookie choice and light or dark mode
- Analytics: To understand how visitors use our website
- Marketing: To deliver relevant advertisements and measure campaign effectiveness
3. Cookies and Storage We Use
3.1 Strictly Necessary Cookie
This cookie is set only when a member of Cyepro staff signs in to our admin area. It is not set when you browse our website.
| Name | Purpose | Duration |
|---|---|---|
| cy_admin | Keeps a staff member signed in to the admin area | 30 days from last use |
| cy_admin_out | Remembers that a staff member signed out on this browser, so they stay signed out | 30 days |
3.2 Browser Storage
These items are saved in your browser's local storage (kept until you clear it) or session storage (cleared when you close the tab). They are not cookies.
| Name | Purpose | Duration |
|---|---|---|
| cookie-consent | Remembers your cookie choice | Until you change or clear it |
| theme | Remembers light or dark mode | Until you clear it |
| kit-motion | Remembers if you paused the animations | Until you clear it |
| splash-seen | Shows the opening animation only once per visit | Until you close the tab |
| chunk-reload:* | Stops a page from reloading again and again if it fails to load | Until you close the tab |
| cy-first-touch | Attribution, not essential. Remembers the campaign link that brought you here, the site that sent you and the first page you opened. It sends them with your enquiry. Ad click ids (gclid, gbraid, wbraid, fbclid) are kept only if you choose "Accept all". Without "Accept all", we never keep the click id. We keep only the name of the ad network ("Google" or "Meta") | Until you close the tab |
| cy-demo-booked | Makes sure a demo booking is counted only once | Until you close the tab |
3.3 Analytics Cookies
These cookies are set only if you choose "Accept all" or "Analytics only". They help us understand how visitors use our website by collecting and reporting information pseudonymously.
| Name | Purpose | Duration |
|---|---|---|
| _ga, _ga_<id> | Google Analytics: tells visits apart | Set by Google |
3.4 Marketing Cookies
These cookies are set only if you choose "Accept all". They help us measure our advertising campaigns.
| Name | Purpose | Duration |
|---|---|---|
| _gcl_* | Google Ads: links an ad click to a later visit or enquiry | Set by Google |
| _fbp, _fbc | Meta (Facebook and Instagram) Pixel: links an ad click to a later visit or enquiry | Set by Meta |
4. Third-Party Cookies
The analytics and marketing cookies above are set by Google and Meta, not by us. Google's cookies come through Google Tag Manager, so the exact set depends on how our Tag Manager is set up. The cookies listed above are the ones we know of.
- Google Analytics: For website analytics
- Google Ads: For measuring our Google advertising
- Meta Pixel: For measuring our Facebook and Instagram advertising
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Your browser's help explains how: Chrome, Firefox, Safari, Edge.
5.2 Opt-Out Tools
You can opt out of specific tracking:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
6. Cookie Consent
When you first visit our website, a cookie banner lets you choose "Accept all", "Analytics only" or "Decline". Until you choose, analytics and advertising cookies are not used. You can change your choice at any time with the "Cookie settings" link at the bottom of our web pages.
7. Impact of Disabling Cookies
If you block cookies or browser storage, some parts of our website may not work as expected:
- Your choices, such as your cookie choice and light or dark mode, won't be saved
- Cyepro staff won't be able to sign in to the admin area
8. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about our use of cookies, please contact us at:
- Email: privacy@cyepro.com
- Phone: +91 73311 52152