The next car comes from you
Concept preview of the four-stage loop Cyepro.Ai is being built to run.
Early access · pilot openCyepro.Ai
AI voice and WhatsApp agents for car dealerships
Agents designed to call every lead, book test drives and service visits, and keep customers updated on WhatsApp, then hand over to your team at the right moment.
What is an AI voice agent for a car dealership?
An AI voice agent makes phone calls for a dealership in the customer's language. It calls new enquiries, asks qualifying questions, books test drives or service slots and sends confirmations on WhatsApp, then passes the customer to a salesperson. Cyepro.Ai is in early access, and the pilot is open to car dealerships.
The problem
Huge lead volumes, too few telecallers.
Leads pour in from the OEM portal, CarDekho, CarWale and Meta ads while service and renewal lists keep growing. A small telecalling team reaches only a fraction of them.
~50%
more vehicles sold by dealers who respond to web enquiries quickly, personally and completely, from the same number of leads.
Source: Pied Piper PSI Internet Lead Effectiveness study, USA
65%
of car owners move to local garages once the warranty ends.
Source: Stellantis India, via S&D Global Mobility
56%
of vehicles on India's roads lack valid insurance: 16.54 crore out of 30.48 crore.
Source: Supreme Court of India, citing the Standing Committee on Finance
Third-party industry figures, not Cyepro results.
How it works
The owner journey, in four stages.
One Cyepro.Ai brain works for your sales, service and insurance desks, on calls and WhatsApp. Each stage lists what the agents are designed to do.
- Stage 1
Enquiry to test drive
Every new lead called and booked for a test drive or showroom visit.
- Stage 2
Test drive to delivery
Nobody goes quiet after the drive, and your sales manager sees who is ready to book.
- Stage 3
Service and recall
Reminders reach every due vehicle, not only the ones your advisors can call in a day.
- Stage 4
Renewal and the next car
Insurance, warranty and upgrade conversations that restart the cycle.
Every step, stage by stage
- Stage 1
Enquiry to test drive
Call every new lead within minutes
OEM portal, CarDekho, CarWale, Meta ads, website, missed calls.Ask the qualifying questions your sales team uses
Model, variant, fuel, budget, finance, exchange and buying timeline.Book the test drive
At the showroom or at home, at a slot that suits the buyer.Send location, brochure and video on WhatsApp
Plus reminders the day before and an hour before.Call back no-shows the same day
A missed slot gets a call and a new time.
- Stage 2
Test drive to delivery
Follow up after every test drive
Feedback, questions answered, the next step fixed.Book finance and exchange appointments
Loan enquiries and exchange valuation slots.Share your booking payment link
And confirm the booking on WhatsApp once it is paid.Send delivery updates without the chasing
Allocation, registration, accessories and the delivery date.Make delivery day easy
Invitation, directions and a thank-you.
- Stage 3
Service and recall
Remind before every service is due
By date and kilometres, on a call and on WhatsApp.Book the slot in one call
Date, time, pickup and drop, issues to check.Share workshop updates
Extra-work approvals and ready-for-delivery alerts.Send the bill and payment link on WhatsApp
With pickup or drop confirmed.Call for feedback after the service
Complaints go straight to the service manager.
- Stage 4
Renewal and the next car
Start renewal reminders early
45, 30, 15 and 7 days before the policy expires.Explain the quote simply
No-claim bonus, add-ons and the premium, in plain words.Send the payment link and the policy on WhatsApp
No visit to the dealership needed.Offer warranty, roadside assistance and service plans
Extended warranty, RSA and maintenance plans.Raise the next car at the right time
Exchange and upgrade offers around years three to five.
Concept previewsComing soon · early access
Watch what the agents are being built to do.
Short previews of the four stages, made with demo data. Cyepro.Ai is not live yet: AI calling and the WhatsApp agent are in early access, and the pilot is open to car dealerships.
Enquiry to test drive
Concept preview: an AI call that follows up an enquiry and books the test drive.
Test drive to delivery
Concept preview: follow-up, exchange, booking and delivery updates.
Service and recall
Concept preview: service reminders, slots, workshop updates and feedback.
Renewal and next car
Concept preview: insurance renewal, warranty and RSA reminders, and the next car.
Concept previews · demo data · not live yet
Join the pilotBefore and after
Your telecalling desk, before and after.
The right-hand column describes what the agents are designed to do. Results depend on your leads, scripts and team.
| Situation | Telecalling desk today | With Cyepro.Ai |
|---|---|---|
| 500 new leads on a Monday | Telecalling desk today:Called over several days; many never reached. | With Cyepro.Ai:Call every lead within minutes, in parallel. |
| Leads at 9 pm and on Sundays | Telecalling desk today:Wait for the next shift. | With Cyepro.Ai:Call right away, any day. |
| Follow-ups | Telecalling desk today:Depend on memory and Excel sheets. | With Cyepro.Ai:Run every follow-up on schedule. |
| Language | Telecalling desk today:Depends on who is on shift. | With Cyepro.Ai:Speak Hindi, Telugu or English, matched to the customer. |
| Quality and training | Telecalling desk today:Few recordings; new hires every few months. | With Cyepro.Ai:Record and transcribe calls so managers can review them. |
| Reporting | Telecalling desk today:Manual daily reports. | With Cyepro.Ai:Show calls, bookings and outcomes on a live dashboard. |
| When volume doubles | Telecalling desk today:Hire, train and seat more people. | With Cyepro.Ai:Add calling capacity without adding desks. |
Every desk
One agent for every desk in the dealership.
Start with sales, then add service, recall and insurance renewals one desk at a time.
Sales desk
Calls every lead, qualifies it and books test drives and showroom visits.
Aims to lift showroom visits, test drives and bookings.
Service desk
Due reminders, slot booking with pickup, workshop updates and lost-customer recall.
Aims to lift workshop loading and service revenue.
Insurance desk
Renewal reminders, quotes, payment links and the policy delivered on WhatsApp.
Aims to lift renewal rate and insurance income.
Customer relations
Feedback calls after the sale and each service, with complaints escalated the same day.
Aims to lift the CSI and SSI scores your OEM tracks.
Human in the loop
Your team stays in charge.
Appointment-first by design: the agent's job is to get the customer into your showroom or workshop. Prices and discounts stay with your people.
The AI agent handles
- Lead and reminder calls, at any volume
- Test-drive, service and valuation bookings
- Follow-ups, updates and payment links
- Feedback calls and renewal reminders
Your team handles
- Price, offers, negotiation and the close
- Test drives, walk-ins and deliveries
- Complaints and escalations, with full context
- Any customer who asks for a person
Each call is designed to open by saying it is an AI assistant and that the call is recorded. Recordings, transcripts, bookings and feedback are designed to land on one dashboard, with outcomes written back to Cyepro DMS.
Pilot onboarding
A pilot plan, targeted at seven days.
Target pilot timeline (subject to your lead sources and calling-number approvals), from yes to the first agents starting on real leads.
- Days 1–2
Learn your dealership
- Models, variants, offers and test-drive slots
- Scripts in Hindi, Telugu or English
- Calling numbers and channels set up
- Days 3–5
Build and connect
- Model-wise sales agents and WhatsApp
- Lead sources and your CRM linked
- Hand-over rules for your sales team
- Days 6–7
Test and start on real leads
- Test calls with your sales manager
- Dashboard walkthrough for every desk
- Start on real leads, then tune weekly
What we need from you: your model list and offers, access to your lead sources, service and insurance due lists, and one point of contact.
DMS integration timing depends on your system. See how the showroom software and MD dashboard fit around the agents.
FAQ
Frequently asked questions
Is Cyepro.Ai live?
Cyepro.Ai is in early access. We are opening a pilot for car dealerships and will shape the agents with the first pilot dealers before a wider launch. To join, use the Join the pilot button and we will walk you through what the agents are designed to do and what the target pilot timeline needs from you.
Will the AI agent replace my telecallers?
No. Cyepro.Ai is designed to take the volume: first calls to every lead, reminders, follow-ups and renewal calls, at hours your desk is closed. Your telecallers and salespeople keep the conversations that need a person, such as prices, offers, negotiation, test drives, complaints and any customer who asks for a human. The agent hands those over with the call summary.
Does the customer know they are talking to an AI?
Yes. The agent is designed to say at the start of the call that it is an AI assistant calling for your dealership and that the call is recorded. Any customer who asks for a person is handed to your team. Calls are designed to be recorded and transcribed, so your managers can listen to what was said and correct the script if needed.
Which languages do the agents speak?
Hindi, Telugu and English to start, matched to the customer. Scripts for each language are prepared with your team in the first two days of the pilot, using your models, variants and offers. If your customers mostly speak another Indian language, tell us when you apply and we will say honestly whether it is ready.
Can the AI agent quote prices or give discounts?
No. Cyepro.Ai is appointment-first by design: its job is to get the customer into your showroom or workshop, or on a call with the right person. Prices, offers, discounts and negotiation stay with your people. When a customer asks about the on-road price or a discount, the agent books a call back or a visit with your sales team.
Does it work with my DMS and lead sources?
The agents are designed to take leads from the OEM portal, CarDekho, CarWale, Meta ads and your website, and to write outcomes back to Cyepro DMS. If your dealership uses another DMS or CRM, integration timing depends on that system, and we will scope it during the pilot. Service and insurance desks work from the due lists you share with us.
Related
Keep exploring
Dealer management system
Every module from lead capture to RTO, stock, exchange and accounts, and how a DMS differs from a CRM.Read more about Dealer management systemCar showroom management software
Walk-ins, lead assignment, test drives with OTP, booking approvals and deliveries on the showroom floor.Read more about Car showroom management softwareMD dashboard and MIS reports
Target vs achievement by branch, model and source, stock ageing, reports and the MD AI assistant (Beta).Read more about MD dashboard and MIS reportsLead follow-up guide
Timing, task management and message ideas for a consistent dealership follow-up process.Read more about Lead follow-up guide
Cyepro DMS
Join the Cyepro.Ai pilot.
Tell us about your dealership and your telecalling desk. We will tell you honestly whether a pilot fits.