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Features

Everything a car dealership runs on, in one system.

Cyepro DMS covers the sale from first enquiry to delivery and RTO, the stock and money around it, and the dashboards owners use to run the month.

01 · 6 modules

From first enquiry to delivery

One customer record follows the sale through every step, so nobody has to ask where a car or a customer stands.

Illustration · sample data
  • Lead Capture & Assignment

    Capture enquiries from CarDekho, CarWale and 91Wheels, Facebook and Instagram lead ads, your dealership website, staff entry in the app and Excel bulk upload. Duplicate phone numbers are blocked and new leads are assigned to your sales team by your rules.

    • Portal, Meta lead ad, website and Excel lead capture
    • Duplicate phone-number blocking
    • Round robin, territory, self and manual assignment
    • Push notification to the salesperson on a new lead
  • Lead 360

    See each customer's whole journey in one place: enquiry, follow-ups, test drives, booking, invoice and delivery, with a reference number for every stage and a printable tracking card.

    • Full history for every lead
    • Reference numbers per stage
    • PDF tracking card
    • Lead drop with a reason and manager approval
  • Tasks & Follow-ups

    Stages create tasks automatically. Salespeople see Today, Pending, Rescheduled and Closed lists with ageing, and managers can transfer, delegate and review the full task history.

    • Today, Pending, Rescheduled and Closed task lists
    • Task transfer and delegation
    • Approver chains
    • Complete task history
  • Test Drives & Home Visits

    Book test drive slots, check the demo vehicle, verify the customer with an OTP, capture licence and before-and-after vehicle photos, and keep the history. Customers get WhatsApp updates for created, rescheduled, cancelled and completed drives where enabled.

    • Slot booking and demo vehicle check
    • Customer OTP and licence photos
    • Before and after vehicle photos
    • WhatsApp updates where enabled
  • Booking, Invoice & Delivery

    Raise bookings with manager approval for price and discount, attach booking receipts, allot vehicles, generate the invoice with tax breakdown and complete delivery with a checklist and challan.

    • Manager approval for price and discount
    • Booking receipts with attachments
    • Invoice with tax breakdown and per-dealer number series
    • Delivery checklist and challan
  • RTO Registration Tracking

    Track each vehicle through RTO registration stages, including temporary and permanent numbers, number plate and smart card handover and documents, so your team can answer customers without chasing.

    • Stage-by-stage registration tracking
    • Temporary and permanent numbers
    • Plate and smart card handover
    • Registration dashboard
02 · 4 modules

Stock, exchange and money

The cars you hold, the cars you take in, and the receipts and add-on business around every delivery.

Illustration · sample data
  • New Vehicle Stock

    See available and in-transit stock by location, model, variant and colour, with ageing buckets, stockyards, vehicle allotment, bulk upload, transfers between locations and a demo fleet.

    • Stock by location, model, variant and colour
    • Ageing buckets
    • Allotment and transfers
    • Bulk stock upload
  • Used-Car Exchange

    Inspect trade-in cars with a checklist and photos, block duplicate RC and chassis numbers, send the price for manager approval and convert an accepted exchange into a purchase.

    • Checklist inspection with photos
    • Duplicate RC and chassis block
    • Manager price approval
    • Purchase conversion
  • Finance, Insurance & Accessories

    Record finance, insurance, accessories, extended warranty and CCP details against each lead, keep financer and insurer lists, track insurance renewals and see attach-rate dashboards.

    • Finance and insurance details per lead
    • Accessories, kits and extended warranty
    • Insurance renewals
    • Attach-rate dashboards
  • Accounts & Vouchers

    Handle account heads, voucher types, cashier opening balance and cash denomination, and pull day-wise collection and payment and tax reports such as GST and TCS.

    • Receipts and vouchers
    • Cash denomination
    • Day-wise collection and payment
    • GST and TCS reports
03 · 4 modules

See the whole dealership

Dashboards, reports and targets for owners and managers, plus a Beta assistant you can ask by voice in Telugu, Hindi, Kannada, Marathi, English and more Indian languages.

Illustration · sample data
  • Role-based Dashboards

    Each role gets its own dashboard. See target versus achievement across contacts, enquiries, test drives, bookings, retail, finance, insurance and more, with source and model splits and drill-down by team or branch.

    • Target versus achievement
    • Lead source and model split
    • Drill-down by branch, team and salesperson
    • Live leads and bookings
  • Reports & Report Builder

    Pull stage-wise reports, lead ageing, test drive, RTO and tax reports as PDF or Excel, and build your own reports with the report builder.

    • Stage-wise PDF and Excel reports
    • Lead ageing and tax reports
    • Report builder
  • Targets & Leaderboards

    Set targets for individuals and teams, compare them with what has been achieved, and see rankings for employees, branches and dealerships to keep the team focused on the month.

    • Self and team targets
    • Target versus achievement
    • Employee and branch rankings
    • OEM targets
  • MD AI Assistant (Beta)

    In Beta with pilot dealers. An owner or MD types a question, or asks by voice in Telugu, Hindi, Kannada, Marathi, English and more Indian languages, and gets numbers from the dealership's own data, with the sources shown and an Excel export. Answers appear in English. It reads data only and cannot change records.

    • Typed or spoken questions
    • Voice in Telugu, Hindi, Kannada, Marathi, English and more Indian languages
    • Answers from your own data, with sources
    • Excel export
04 · 4 modules

Your team, your branches, your customers

The sales team works from their phones. Groups run many branches and brands from one login.

Illustration · sample data
  • Mobile App for Sales Teams

    The Cyepro app for iOS and Android puts the sales day on the phone: new-lead notifications, My Tasks, test drives, bookings, receipts, stock, targets and an EMI calculator.

    • iOS and Android
    • Push notifications for new leads
    • Test drives, bookings and receipts
    • EMI calculator
  • WhatsApp Updates

    Send stage-triggered WhatsApp templates for enquiry, booking, invoice, delivery, payment and test drives, run scheduled campaigns with delivered, read and failed tracking, and chat with customers from a console. Switched on per dealership; the wallet pays for messages.

    • Stage-triggered templates
    • Scheduled campaigns with delivery status
    • Live chat console
    • Birthday and anniversary messages
  • Multi-branch & Multi-brand Groups

    Run several branches and brands from one login with a switcher. Each dealership organisation has its own branches, roles, menus and feature settings, and owners can compare branch performance.

    • One login across brands and branches
    • Roles and menus set per dealership
    • Branch-wise comparison
  • Complaints & Helpdesk

    Log customer complaints, route them to the right person, follow them through their lifecycle and review complaint analytics.

    • Complaint logging and routing
    • Lifecycle tracking
    • Complaint analytics
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Cyepro DMS

See Cyepro DMS in action.

Book a demo and we will walk through enquiry, test drive, booking and delivery the way your showroom runs them.